Testomonial
Mark A.
04.10.2017My experience with Pestec was short and sweet. They were able to talk us down from a mild panic about the possibility of bedbugs. They used logic to determine that we probably didn’t have a problem, but offered the professional dog-sniffing approach if we were to find more evidence. This was not the try-to-scare-us-into-treatment approach that I was expecting, and for that reason these will be the first people I call if I do find more evidence of a problem. The five stars is for honesty and professionalism, as well as their green techniques, but to be fair I haven’t actually had them do work.
Testimonial15
10.10.2017All the staff from your company that I encountered were extremely professional. Much appreciated working with a group of supportve staff who helped to destress this experience for me. Thank you
Testimonial 26
22.06.2018Ricky was very friendly, knowledgeable and diligent in his work. He not only took care of the wasp infestation but helped with sealing off some of the entrances. He answered all my questions, was on time, and was very professional
Elaine T
05.06.2019Pestec treated my apartment for bedbugs a week ago and I haven't seen a live insect since then. Pestec's employees are environmentally conscious and use pesticides sparingly. They idenfitied the source of the infestation, treated the infested area with cedar oil, used a small dose of pesticide, and recommended taking practical steps like encasing my mattress. The only thing they could have done better is to tell me that it requires two people to encase a mattress. - Elaine T.
Lauren W
05.06.2019BAAAAD ant invasion that the usual Terro baits didn't take care of, even after two weeks, so I called Pestec. On time, courteous, knowledgable, honest. And I don't have to be afraid of the baits and other treatments they use, or worry about the effect on my family or pets. Might take longer to work than the usual toxics other companies use, but I'll take IPM over speed any day. - Lauren W.
Patrick R
05.06.2019Pestec seems to have solved our rodent problem. They provided a quote and stood by it. We have a six month guarantee and I expect if we needed them back they would come with no questions asked. I shopped around for rodent abatement companies and Pestec was the most direct about pricing and what their scope of work would include. Thanks! - Patrick R.
Yelp- Traveler Y.
10.10.2017Excellent customer service. I contacted Pestec because I thought we had bed bugs. Colin, the office manager was professional, knowledgeable, and patient. I was panicked that we might have bed bugs. Colin thoroughly answered my questions over the phone and my long list of questions over email. The information he provided was very helpful and I can use it to prevent bed bugs from entering into our home. Valentin inspected our home with his K-9. He arrived on-time and explained how the inspection process would work. After the K-9 inspection, he thoroughly checked bed frame(flipped bed frames), mattress, sheets, wall hangings, sofa, all the places that the K-9 suspected of bed bugs. The inspection took about 1 hr. Thankfully, we do not have bed bugs. Valentin was knowledgeable as well and gave me suggestions of what could be biting us since it's not bed bugs. If I have pest in the future, I will definitely contact them again.
Traveler Y.
22.06.2018Traveler Y. Excellent customer service. I contacted Pestec because I thought we had bed bugs. Colin, the office manager was professional, knowledgeable, and patient. I was panicked that we might have bed bugs. Colin thoroughly answered my questions over the phone and my long list of questions over email. The information he provided was very helpful and I can use it to prevent bed bugs from entering into our home. Valentin inspected our home with his K-9. He arrived on-time and explained how the inspection process would work. After the K-9 inspection, he thoroughly checked bed frame(flipped bed frames), mattress, sheets, wall hangings, sofa, all the places that the K-9 suspected of bed bugs. The inspection took about 1 hr. Thankfully, we do not have bed bugs. Valentin was knowledgeable as well and gave me suggestions of what could be biting us since it's not bed bugs. If I have pest in the future, I will definitely contact them again.
Kimberly
05.06.2019I can't recommend Pestec highly enough. We had a biting insect problem. We were getting bitten daily by something we couldn't see - stressful and frustrating. Pestec and a number of other companies I enquired with thought the cause could be rat mites. Pestec sent their rat and insect specialists and after finding rat evidence and leaving insect monitors were able to confirm that rat mites were the source of the bites. Whilst another company would have been happy to sign us up to a year's contract of chemical spraying Pestec were adamant that we needed to remove the source of the mites, i.e. the rats. They located holes in our basement walls and signs of rats around the property. Getting rid of rat mites is not an easy fix and took time, but what Pestec recommended was absolutely the way to go. They carried out rat trapping, located a nest in the crawl spaces of the basement and dusted pesticide in key points (which is safer than spraying particularly as we have a newborn) to kill rat mites whilst the rats were being caught. We then had the basement holes where rats can get in closed up. All of the staff at Pestec were so helpful. Jessica in the office always took the time to answer my many questions when I was trying to figure out what the hell was happening. Luis, Pestec's CEO, also visited. He is a real expert and genuinely cares about helping people solve pest problems. - Kimberly
Kim S
05.06.2019Pestec is doing a great job responding to ur problem with roof rats in one of the units on our multi-unit property. Eddie has been totally professional, prompt, and through. He brought Matt along to a visit to ensure that he was not missing any places where the rats might get in and together they got the crawl space and attic all sealed up. In addition, my interactions with Miriam in the office have been terrific. She is friendly, responsive and makes sure that everything keeps moving along smoothly. We have used Pestec in the past, always with good results, and this experience is also excellent. Thanks! - Kim S.
Elena S
05.06.2019We've had two horrible pest experiences. The first time, we called Orkin, and they basically did nothing, plus the service was expensive and totally impersonal. The second time we called Pestec, and they were amazing. We had a perplexing situation that took a couple of visits to figure out and by the third time the CEO Luis showed up and was determined to find the problem. He ultimately visited us three times and the team (Valentine was also great) worked very hard -- including moving a 25 foot ladder around the entire perimeter of the roof to find and close all holes and busting out a wall to investigate behind it. They were sympathetic and responsive to my concerns and the source was finally discovered and problem eliminated. If you have a pest issue in the Bay Area, this is definitely who you should call. - Elena S.
Terri K
05.06.2019I called Pestec for a gopher problem in my front lawn that was getting out of control quickly! I called and spoke with Mikail who gave me answers to all my questions. I made an appointment and got a follow up email confirmation immediately. A very nice and knowledgeable guy named Ricky showed up exactly on time and set seven traps. An appointment was made (during my initial call) for the follow up appointment and he again showed up exactly at 8am. He had captured two gophers in the front lawn. Both visits he took time to give me all sorts of information about the procedure, results and follow up. The main office, Samantha to be specific, sent me a follow up report within 30-45 minutes! Everyone at this company is really professional and efficient and the process was painless (although not for the gophers!). Thanks, Pestec!! - Terri K.
Judy N
05.06.2019My lovely cat caught a mouse, killed it in the house and then left it on my bed for me. I was panicking thinking that if there's one, there's others, and my biggest fear was that one of them was going to gnaw on me while I slept. So I checked out the reviews for Pestec and so appreciate them sending Alfred out to take care of the problem. Alfred was very patient with my questions, made me realize that we could beat the mice (ended up being a rat which is even more icky) at their game, and he set out to get rid of them. He did the inspection and pointed out the different areas that needed to be plugged, patched, covered over, etc, and explained to me what I needed to do to keep rodents out. He did the follow up visits, always checking various areas to see if there was anything I missed. Alfred was absolutely awesome and Pestec, if you're reading this review, Alfred is an outstanding representative of your company. As I told him today on the final visit, I hope I never see him again, but if any other issues come up, I wouldn't hesitate to give Pestec a call. - Judy N.
Hans G
05.06.2019Really appreciated the followup which seems to have solved the issue in my yard. Both the Pestec staff via e mail and the team that came again to address the issue were very professional. Thank you very much for your service! - Hans G.
Ashley D
05.06.2019I was getting bitten pretty much every night and suspected that it was bed bugs. After a few sleepless nights, I called out one company to do a hand/manual inspection, and they said it was just carpet beetles. I wanted a second opinion so after a few more sleepless nights, I called Pestec to do a canine inspection. From Day 1, the customer service was ON POINT. After that, each visit and interaction from Pestec was professional and courteous. Best of all, here we are 3 months later with no bed bugs! - Ashley D.
Jesper
05.06.2019I can't thank Colin enough for his incredible support. We brought samples down to see if they could identify the bugs we had under a microscope. So many of the pest control companies will tell you what you want to hear just get your money. Colin was up front and wouldn't take a dime for the research and consultation. - Jesper
Melody A
05.06.2019I just wanted to say thank you to your hardworking crew for always being so on top of it at our property. I've only had nothing but positive experiences with Pestec. In an industry that gets inundated with complaints, I hope this sheds some light on the great staff that you have working for you (which I'm sure you are already aware of). - Melody A.
Traveler Y
05.06.2019Excellent customer service. I contacted Pestec because I thought we had bed bugs. Colin, the office manager was professional, knowledgeable, and patient. I was panicked that we might have bed bugs. Colin thoroughly answered my questions over the phone and my long list of questions over email. The information he provided was very helpful and I can use it to prevent bed bugs from entering into our home. Valentin inspected our home with his K-9. He arrived on-time and explained how the inspection process would work. After the K-9 inspection, he thoroughly checked bed frame(flipped bed frames), mattress, sheets, wall hangings, sofa, all the places that the K-9 suspected of bed bugs. The inspection took about 1 hr. Thankfully, we do not have bed bugs. Valentin was knowledgeable as well and gave me suggestions of what could be biting us since it's not bed bugs. If I have pest in the future, I will definitely contact them again. - Traveler Y.
Illya
05.06.2019Great service!Diligent and knowledgable and thorough. Pedro Castro was my exterminator. Great guy. We had rats years ago. He eradicated them. Then recently had a small mouse and he was very helpful as well. Both times did proofing on the house. Thank you!! - Illya
Bondons
05.06.2019We want you to know how much we appreciate the excellent service provided by Matt and Alfred. Living close to a hill, rodents are common pest problem for us. Matt has serviced our place a few times. His friendly-professional attitude, attention to detail, responses to our many question, and ready smile made the experience even better than expected. We won't hesitate to refer future clients to you, and you can be assured that I have you on speed dial. Your happy customer. - Bondons.